Propane Safety from Woodruff Energy

Let’s talk about propane safety

At Woodruff Energy, customer safety comes first, and after being in business for over 150 years, we have been able to watch and learn from the growing propane industry and the safety protocols that have been established.

In addition to being one of the cleanest energy sources on the market, propane also has a remarkable safety record. Contributing factors such as advances in propane tank and equipment technology and stringent safety laws have greatly reduced the chance of a leak or safety issue.


While these two factors combine to make propane an extremely safe source of energy, you and your family should know and understand the proper precautions to take in the event of a gas leak. If you come across a rotten egg-like smell in your home or around a propane appliance, it could be a propane leak.

Do you smell gas? Follow these steps!

  1. No Flames: Immediately put out all open flames and smoking material. Do not operate lights or appliances.

  2. Leave Right Away: Safely exit everyone from your house or the area where you suspect the gas leak.

  3. Turn Off the Gas: Shut off the main gas supply valve on your propane tank if it is safe to do so. To close the valve, spin it to the right (clockwise).

  4. Report the Leak: Call 911 or your fire department and let them know you suspect a propane leak and why. Then call Woodruff Energy so we can send a technician over.

  5. Don't Return to the Area: Stay away from the building or area until Woodruff Energy, an emergency responder, or another qualified service technician determines it is safe to return.

  6. Have Your System Checked: Before you return to using your propane appliances, let us inspect your system to ensure that it is leak-free.

EMERGENCY SERVICE: To request an emergency service during normal business hours please call us at (856) 352-5287. If you detect a gas leak or require an emergency delivery or service during our non-business hours, you can reach our answering service at (800) 557-1121. We are always here for you!